Contact us
Email is the fastest way to reach us. We reply to every message within one working day (Mon–Sat, 10:00–18:00 IST).
Support
General help, account and test issues: support@mentorji.live
Payments, Pass activation and refunds: billing@mentorji.live
Please include these details
- The email address registered with your MentorJi account.
- Test name and, if the issue is with an attempt, the date and time of the attempt.
- For payment issues: the Razorpay order or payment ID and the amount paid.
- A screenshot, if something looked wrong on screen.
Report a question error
If an answer key or explanation looks wrong, mail support@mentorji.live with the test name and question number. Verified corrections are applied and affected scores are recalculated.
Business hours
Monday to Saturday, 10:00–18:00 IST (Asia/Kolkata). Closed on national holidays.